NHTSA Complaint #10615692 — 2008 BMW 328XI ELECTRICAL SYSTEM

Complaint Details

ODI Number	10615692
Vehicle	2008 BMW 328XI
Component	ELECTRICAL SYSTEM
Date of Incident	July 20, 2014
Date Filed	July 23, 2014
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

DRIVER'S SIDE DOOR WOULD NOT UNLOCK. I TRIED TO UNLOCK THE DOOR WITH THE FOB, CENTRAL BUTTON ON THE DASH, AND THE METAL KEY STORED INSIDE THE FOB AND NOTHING WILL UNLOCK THE DOOR. THE ONLY WAY TO GET INTO THE CAR IS TO OPEN THE PASSENGER DOOR AND REACH OVER TO THE DRIVER SIDE AND PULL THE HANDLE. WITH A CHILD IN THE CAR IN A SAFETY SEAT, MY CONCERN IS THAT ALL OF THE DOORS WILL SUBSEQUENTLY FAIL AND I WILL BE UNABLE TO GET MYSELF AND MY CHILD OUT OF THE CAR. I'VE SEEN NUMEROUS REPORTS ONLINE ABOUT THIS VERY SAME ISSUE FOR THIS YEAR MODEL VEHICLE AND TWO YEARS OLDER - EITHER DRIVER'S DOOR ONLY, PASSENGERS DOORS ONLY, OR ALL OF THE DOORS - AND THE ONLY WAY TO GET OUT OF THE VEHICLE THEN IS THROUGH THE SUNROOF. THIS IS A VERY SERIOUS SAFETY ISSUE. *TR

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