NHTSA Complaint #10615285 — 2006 CHEVROLET HHR

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 10615285
Vehicle 2006 CHEVROLET HHR
Component STEERING
Date of Incident
Date Filed
Mileage 52,889 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

I HAVE A 2006 CHEVY HHR AND ON SUNDAY THE POWER STEERING STOPPED WORKING. I GOOGLED THE PROBLEM AND FOUND A GM MEDIA RELEASE RELATING TO THE POWER STEERING. (HTTP://MEDIA.GM.COM/MEDIA/US/EN/GM/NEWS.DETAIL.HTML/CONTENT/PAGES/NEWS/US/EN/2014/MAR/0331-POWER-STEERING.HTML) I CHECKED WITH A COUPLE OF LOCAL DEALERSHIPS AND WAS ADVISED THAT MY VIN # WAS NOT LISTED IN THE RECALL. IN THE MEDIA RELEASE IT CLEARLY STATES THAT "IN ADDITION, 309,160 NON-TURBOCHARGED CHEVROLET HHRS FROM THE 2006-2008 MODEL YEARS (AND SEVERAL HUNDRED 2009 MODELS) AND 96,324 SATURN IONS FROM THE 2003 MODEL YEAR THAT ARE NOT SUBJECT TO THESE RECALLS WILL BE GIVEN LIFETIME WARRANTIES FOR REPLACEMENT OF THE ELECTRONIC POWER STEERING MOTOR." EVEN THOUGH MY HHR IS A NON-TURBO 2006 MODEL, AND MY POWER STEERING IS NON-OPERABLE (HAS BEEN REPAIRED BY CASH PAYMENT BY ME) AS DESCRIBED IN THE MEDIA RELEASE, FOR WHATEVER REASON I'M NOT INCLUDED IN THE RECALL. I HAVE NO IDEA HOW VIN #'S ARE SELECTED FOR A RECALL, BUT I FEEL SINCE MY VEHICLE APPARENTLY FALLS UNDER THE PERIMETERS OF THE RECALL WHY IS IT NOT INCLUDED. ANY ASSISTANCE WOULD BE GREATLY APPRECIATED AS I AM ON A LOW FIXED INCOME. REGARDS *TR

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