NHTSA Complaint #10615186 — 2008 KIA SORENTO

THE ESC LIGHT HAS BEEN COMING ON SINCE THE BEGINNING OF 2014. WHEN THIS HAPPENS THERE IS VERY LITTLE ACCELERATION AND IT IS DIFFICULT TO GET TO THE SPEED LIMIT. THE DEALERSHIP SAID IT IS A CHIP THAT NEEDS TO BE REPLACED AND IT WOULD COST ABOUT $3,000. WE WERE ALSO TOLD IT WAS NOT A GUARANTEE IT WOULD STILL FIX THE ISSUE. WE WERE ALSO TOLD THAT THIS ISSUE COULD CAUSE THE CAR TO GO FROM DRIVE FROM DRIVE TO PARK WHILE DRIVING. THIS ALONE IS A DANGER IN ITSELF CAUSING HARM TO US AND TO OTHERS IN TRAFFIC. WHEN THE LIGHT IS ON THE CAR DOES NOT ACCELERATE AND TRYING TO MERGE INTO TRAFFIC IS DIFFICULT ESPECIALLY UP HILL. I TALKED TO KIA CUSTOMER CARE AND THEY SAID THEY WOULD TALK TO THE DEALERSHIP. THE PERSON I TALKED TO WAS NOT VERY HELPFUL. IF THIS A CHIP ISSUE THEN IT SHOULD BE A RECALL OR AT LEAST SOMETHING THAT KIA SHOULD FIX. IT IS SOMETHING THAT IS OUT OF CONTROL OF THE OWNER. THERE ARE TIMES WHEN THE LIGHT IS OFF AND THE VEHICLE RUNS OK. I THINK THIS SHOULD BE A SITUATION THAT SHOULD BE HANDLED WITH GREAT URGENCY BEFORE THERE IS A SERIOUS ACCIDENT. *TR