NHTSA Complaint #10614893 — 2003 CHRYSLER CONCORDE ELECTRICAL SYSTEM

Complaint Details

ODI Number	10614893
Vehicle	2003 CHRYSLER CONCORDE
Component	ELECTRICAL SYSTEM
Date of Incident	July 11, 2014
Date Filed	July 21, 2014
Mileage	85,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

SUDDENLY, THE CLOCK SPRING IN THE STEERING COLUMN FAILED. I HAD NO HORN, CRUISE CONTROL AND THE AIR BAG LIGHT CAME ON. I HAD IT REPLACED AT A COST OF $475. AFTER REPAIR I INSPECTED THE BAD CLOCK SPRING. THE PRINTED CIRCUIT SPRING CABLE CAME LOOSE FROM ITS OUTER CONNECTOR. I DON'T BELIEVE THAT IT WAS ANCHORED PROPERLY OR IT WAS IMPROPERLY DESIGNED. I KNOW OF 2 OTHER PEOPLE WHO HAD THE SAME PROBLEM WITH CHRYSLER CARS. SINCE THE HORN AND AIRBAG FAILED DUE TO THIS PART I BELIEVE THAT IT IS A SAFETY PROBLEM. *TR

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