NHTSA Complaint #10614841 — 2009 TOYOTA CAMRY

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10614841
Vehicle	2009 TOYOTA CAMRY
Component	STRUCTURE
Date of Incident	September 1, 2012
Date Filed	July 20, 2014
Mileage	35,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I PURCHASED THE CAR IN OCTOBER 2011 AND APPROXIMATELY 6 -9M MONTHS LATER NOTICED THE DASHBOARD WAS MELTING. TOOK THE CAR BACK TO THE DEALERSHIP WHO STATED IT WAS OUT OF WARRANTY AND I WOULD BE RESPONSIBLE FOR REPLACING IT AT A COST OF APPROXIMATELY $3,000. I THEN CONTACTED TOYOTA WHO STATED THAT THEY WERE NOT ABLE TO HELP AS THERE WAS NOT A RECALL. THE PROBLEM HAS CONTINUED, THE DASHBOARD IS SOFT TO THE TOUCH AND DISINTEGRATES WHEN TOUCHED HAS DEEP GOUGES FROM MY FINGERNAILS TOUCHING IT AND SHOWS SCRAPE MARKS FROM THE DASHBOARD PROTECTOR THAT I USE EVERY DAY. *TR

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