NHTSA Complaint #10614473 — 2008 DODGE DURANGO

I PURCHASED MY 2008 DURANGO FROM HERB CHAMBERS FEB 4, 2013 SINCE THEN IT HAS BEEN IN THE SHOP FOR SEVERAL SUSPENSION NOISES (AT LEAST 3 TIMES) IN OCT 2013 I BROUGHT MY VEHICLE BACK IN COMPLAINING THAT THE SUSPENSION IS NOISY OVER ALL TYPES OF BUMPS. THE TECHNICIAN CHECKED IT OUT AND I WAS TOLD THAT THE STABILIZER LINKS NEEDED TO BE REPLACE AND THAT THEY HAD TO BE ORDERED, THAT IS WHEN THE WAITING GAME STARTED. I AM STILL WAITING ON THE LINKS AND MY VEHICLE IS GETTING WORSE TO THE POINT THAT WHEN TAKING TURNS, GOING OVER BUMPS (BIG OR SMALL) THERE IS TONS OF POPPING, CRACKING AND EXCESSIVE RATTLING HAPPENING. MY TIRES ARE WEARING AND I AM GETTING SCARED BECAUSE I HAVE ALSO EXPERIENCED ISSUES WHEN BREAKING WITH WHEEL LOCK UP!! I HAVE CHILDREN THAT I AM FOREVER DRIVING AROUND TO DIFFERENT SPORTS GAMES AND DANCE COMPETITIONS. I AM REALLY WORRIED. I HAVE A CASE WITH THE CUSTOMER ASSISTANCE CENTER FOR CHRYSLER BUT I JUST KEEP GETTING E MAILS TELLING ME THAT THERE IS STILL NO KNOWN DATE AS TO WHEN THESE BACKORDERED PARTS WILL BE IN AND HOW SORRY WE ARE THAT THEY ARE NOT HERE AS OF YET, BUT THAT WE WILL LET YOU KNOW AS SOON AS THEY ARE IN. I AM HAVING ISSUES WHILE DRIVING AND I WANT THIS FIXED IT IS UNFAIR THAT I PURCHASE A VEHICLE AND HAVE HAD ISSUES WITH IT FROM THE START AND NOW THIS WITH NO END IN SIGHT. THEY SHOULD BE PROVIDING ALTERNATE TRANSPORTATION FOR THOSE OF US THAT ARE HAVING THIS PROBLEM BECAUSE IT IS A REAL SAFETY ISSUE AND IT IS CAUSING OTHER ISSUES WITH WORN TIRES, ALIGNMENT, AND BRAKING PROBLEMS WITH THE POSSIBILITY OF A ROLL OVER. THE ROADS IN MASSACHUSETTS ARE AT THEIR WORST EVER WHICH MAKE DRIVING REALLY BAD TO BEGIN WITH SO HAVING A SUSPENSION PROBLEM WITH NO FIX IN SIGHT REALLY STINKS. NOT FEELING SAFE!! *TR