NHTSA Complaint #10611384 — 2005 FORD MUSTANG

IN HEAVY CITY TRAFFIC, STEPPED ON GAS TO ACCELERATE, CAR WOULD NOT GO. KEPT GIVING GAS WOULD FINALLY RESPOND. DID THIS SEVERAL TIMES IN ONE DAY. NEXT TIME WE TRIED TO DRIVE IT "ENGINE SAFE MODE" LIGHT CAME ON AND CAR WOULD NOT ACCELERATE AT ALL. THROUGH RESEARCH AND TALKING TO OTHERS DETERMINED THAT IT IS THE THROTTLE BODY (DRIVE BY WIRE) A KNOWN PROBLEM WITH SOME FORD VEHICLES. TALKED TO THE FORD DEALER WHERE WE BOUGHT THE CAR AND THE SERVICE PERSON WE SPOKE TO TOLD US IT WOULD BE COVERED BY FORD'S EXTENDED WARRANTY IN RESPONSE TO CSP 13N03. TOOK THE CAR IN TODAY FOR APPOINTMENT AND THEY SAID IT WAS NOT COVERED BY THAT EXTENDED WARRANTY AND THAT CONSUMER SATISFACTION PROGRAM 13N03 DID NOT PERTAIN TO A MUSTANG. DOES NOT SEEM RIGHT TO US THAT OUR CAR WOULD NOT BE COVERED WHEN RESEARCH HAS SHOWN THAT MUSTANG'S HAVE HAD THE SAME PROBLEM AND THE SAME "DRIVE BY WIRE" SYSTEM. WE ARE LEFT BEING RESPONSIBLE FOR OVER $500 IN COSTS FOR THIS REPAIR. *TR