NHTSA Complaint #10610999 — 2000 NISSAN PATHFINDER

MY 2000 NISSAN PATHFINDER STARTED HANDLING BAD SO I TOOK IT TO A MECHANIC AND THE PROBLEM WAS THAT THE FRONT PASSENGER SIDE CONTROL ARM BRACKET THAT HOLDS THE CONTROL ARM TO THE FRAME HAD TOTALLY RUSTED AWAY AND THE CONTROL ARM WAS NOT CONNECTED TO THE FRAME. I TOOK THE CAR TO THE DEALERSHIP AND THEY FIXED A RUST PROBLEM ASSOCIATED WITH THE FRONT STRUT RECALL BUT DID NOT ACKNOWLEDGE THE CONTROL ARM ISSUE. I CONTACTED [XXX] AT NISSAN NORTH AMERICA CONSUMER AFFAIRS AND SHE WAS OF NOW HELP AS SHE CONTINUALLY SAID THAT THE RECALL WAS PERFORMED AND SHE WOULDN'T DO ANYTHING ELSE. I WENT BACK TO BERMANS NISSAN IN CHICAGO WE PUT THE CAR ON THE LIFT AND THE SERVICE MANAGER ACKNOWLEDGED THAT THE CAR WAS UNSAFE TO DRIVE. HE TRIED TO GET HIS BOSS TO FIX THE PROBLEM BUT HE WOULDN'T SO I'M STUCK WITH A CAR THAT IS UNSAFE TO DRIVE. I SEE THAT FRAME RUST IS AN ISSUE FOR PATHFINDERS. ALSO, THERE IS ANOTHER COMPLAINT EXACTLY LIKE MINE PERTAINING TO THE PASSENGER SIDE CONTROL ARM CORROSION AND SEPARATING FROM THE FRAME. I THINK THAT THIS SHOULD BE INVESTIGATED BEFORE SOMEONE DIES, UNFORTUNATELY IT MAY BE TO LATE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR