NHTSA Complaint #10610474 — 2010 CHEVROLET IMPALA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10610474
Vehicle	2010 CHEVROLET IMPALA
Component	STEERING
Date of Incident	July 14, 2014
Date Filed	July 14, 2014
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

CAR WAS CHECKED OUT FOR ELECTRICAL NOISE COMING FROM THE DASHBOARD FROM CHEVROLET DEALER AND SAID THAT THE VEHICLE HAD A ELECTRICAL PROBLEM WITHIN THE DASHBOARD AREA (PART- AIR INLET RECIRCULATION VALVE, ACTUATOR) WHICH IS WHY WE HEARD LOUD CLICKING NOISES, NOISES WOULD AT TIME CONTINUE EVEN WHEN THE CAR WAS IN OFF POSITION. BUT THREE DAYS LATER TOOK THE CAR TO MY TRUSTED MECHANIC TO HAVE ISSUE FIXED (NON-DEALER) AND MECHANIC NOTICED THAT THE STEERING COLUMN WAS BROKEN (PART: RACK-AND-PINION), AND SAID THAT IT HAS BEEN THIS WAY FOR AWHILE. MECHANIC SHOWED ME EXACTLY WHAT THEY SAW AND INDEED THE COLUMN WAS BROKEN. MECHANIC SAID THAT HE IS SURPRISED WE HAVE NOT HAD AN ACCIDENT DUE TO THIS ISSUE AND THAT WE COULD HAVE BEEN KILLED OR KILLED SOMEONE ELSE AND THAT IT NEEDS TO BE FIXED ASAP. *TR

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