NHTSA Complaint #10610165 — 2014 BMW X5
EQUIPMENT ADAPTIVE/MOBILITY issue reported to NHTSA
Complaint Details
| ODI Number | 10610165 |
| Vehicle | 2014 BMW X5 |
| Component | EQUIPMENT ADAPTIVE/MOBILITY |
| Date of Incident | |
| Date Filed | |
| Mileage | 1,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CO |
Consumer Description
THIS HAPPENED TO ME WHILE DRIVING A BRAND NEW 2014 BMW X5 ON 3 SEPARATE OCCASIONS (DIFFERENT DAYS) THE DRIVERS DOOR AND THE LEFT REAR PASSENGER DOOR BOTH OPENED WHILE DRIVING. THE DOOR WILL OPEN TO THE POINT THAT I CAN HEAR THE WIND COMING THROUGH THE DOOR. I GET A SIGN ON THE DASH BOARD THAT THE DOOR IS OPEN, INTERIOR LIGHTS GOES ON, HOWEVER, WITHOUT THE AUDIBLE SOUND TO WARN THAT A DOOR IS OPEN. IF I TRY TO PULL ON THE DOOR TO CLOSE IT, IT WILL NOT CLOSE UNLESS I COMPLETELY OPEN THE DOOR AND SLAM IT SHUT. IF I TRY TO PUSH THE DOOR TO OPEN IT WITHOUT PULLING THE HANDLE IT WOULD NOT OPEN EITHER. I TOOK MY CAR TO MY LOCAL BMW LOCAL DEALERSHIP AFTER THE SECOND TIME IT HAPPENED AND THEY TOOK IT IN TO CHECK: THE ELECTRICAL WIRING ON THE DOORS, THE LOCKS AND FINALLY REPROGRAMMED THE CAR. THREE DAYS LATER THE SAME ISSUE HAPPENED ON THE DRIVER PASSENGER DOOR WHILE I WAS DRIVING AND AS I WAS TURNING. I FELT THE DOOR MOVING AS IT OPENED, GOT THE VISIBLE DISPLAY THAT THE DOOR OPENED HOWEVER WITHOUT THE AUDIBLE ALARM AGAIN. THE DOOR LOCKS I HAVE THE AUTOMATIC SUCTION DOOR SHUTTING SYSTEM AND THE DOOR LOCKS AUTOMATICALLY ENGAGE AS SOON AS I DRIVE OFF. *TR
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