NHTSA Complaint #10610080 — 2003 LINCOLN TOWN CAR STEERING

Complaint Details

ODI Number	10610080
Vehicle	2003 LINCOLN TOWN CAR
Component	STEERING
Date of Incident	June 14, 2014
Date Filed	July 12, 2014
Mileage	204,580 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

CONSIDER INCLUDING TOWN CARS IN THE LATEST FORD CROWN VIC, MERC GRAN MARQUIS, MARAUDER 500K CAR STEERING ISSUE. WHILE CHANGING THE OIL ON MY 2003 TOWN CAR ONE MONTH AGO, I FOUND A HEAT SHIELD FROM THE EXHAUST MANIFOLD LAYING PARALLEL TO AND ON THE STEERING SHAFT STUCK BETWEEN THE SHAFT AND THE UPPER CONTROL ARM SUPPORT AND VEHICLE FRAME. THE BOLTS HOLDING THE SHIELD AS WELL AS MOUNTING TABS ON THE SHIELD HAD RUSTED AND BROKEN OFF. VERY SCARY TO SEE SINCE THE UNIVERSAL JOINT MIDWAY ON THE SHAFT COULD HAVE EASILY JAMMED ON THE SHIELD WHILE STEERING TO THE LEFT I.E. TURNING THE STEERING WHEEL COUNTER CLOCKWISE. THE SHIELD WAS EASILY REMOVED FROM WITHIN THE ENGINE COMPARTMENT WITHOUT THE USE OF TOOLS. THOUGHT YOU SHOULD KNOW. THANK YOU. *TR

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