NHTSA Complaint #10610048 — 2005 CHEVROLET IMPALA ELECTRICAL SYSTEM

Complaint Details

ODI Number	10610048
Vehicle	2005 CHEVROLET IMPALA
Component	ELECTRICAL SYSTEM
Date of Incident	November 9, 2010
Date Filed	July 12, 2014
Mileage	87,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ID

Consumer Description

THIS IS FOR INFORMATION ONLY: OUR CAR'S SPEED ODOMETER STARTED ACTING UP--REGISTERING HIGH SPEEDS WHEN HARDLY MOVING AND NO SPEED WHEN ON THE INTERSTATE- IN NOVEMBER, 2010. I CALLED THE 800 NUMBER IN THE OWNERS MANUAL AND AFTER EXCHANGING PHONE CALLS FOR SEVERAL WEEKS THE TOLD ME THAT THEY WOULD FURNISH A NEW INSTRUMENT CLUSTER FOR OUR CAR FREE AS LONG AS WE PAID THE LABOR TO HAVE IT INSTALLED AT A LOCAL DEALER. I HAD TO TAKE CAR TO DEALER SO THEY COULD GET CORRECT INSTRUMENT CLUSTER NUMBER SO THEY COULD SEND CORRECT ONE. DEALER CONTACTED US WHEN CLUSTER WAS THERE AND WE TOOK CAR IN. AS LUCK WOULD HAVE IT WE HAD A CARD FROM EITHER THE DEALER OR GM FOR A ONE TIME 10% DISCOUNT. WE WERE ABLE TO USE THIS AND HAD CLUSTER REPLACED FOR $135.00 TOTAL LABOR AND NO COST FOR PARTS. WELL WORTH A FEW PHONE CALLS TO GM/CHEVROLET. *TR

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