NHTSA Complaint #10609789 — 2001 LINCOLN TOWN CAR

SERIOUS SAFETY ISSUE. NO OR INTERMITTENT EXTERIOR LIGHTING AT NIGHT. DEFECTIVE (LCM) LIGHTING CONTROL MODULE. FORD RECALL CALLED (CUSTOMER SATISFACTION PROGRAM) "14NO1" INDICATES DEFECTIVE LIGHTING CONTROL MODULE CONTROLLING EXTERIOR HEADLAMPS, PARKING LAMPS, FRONT SIDE MARKER, REAR TAIL, LICENSE PLATE LIGHTING MAY BE INTERMITTENT OR INOPERATIVE. E-MAIL SENT TO ALL U.S. FORD LINCOLN/MERCURY DEALERS REFERENCING 2003 2004 2005 2006 MODEL YEAR CROWN VICTORIA AND GRAND MARQUIS VEHICLES WITH AN EXTENDED COVERAGE PERIOD ON THIS PART OF 15 YEARS OR 250,000 MILES. CURRENT OWNED AND OPERATED VEHICLE IS: 2001 LINCOLN TOWN CAR BUILT ON THE SAME PLATFORM WITH SAME INTERNAL PARTS. LIGHTING CONTROL MODULE IS DEFECTIVE CAUSING NO OR INTERMITTENT EXTERIOR LIGHTING. APPROACHED FORD DEALER AND WAS INFORMED VEHICLE PART WAS UNDER FACTORY RECALL. CONTACTED FORD LINCOLN CUSTOMER SERVICE DIRECTLY AND WAS INFORMED RECALL WAS VEHICLE VIN SPECIFIC AND NO FURTHER HELP OR FINANCIAL ASSISTANCE WILL BE PROVIDED. THIS UNIT IS THE SAME PART USED THROUGH THE ABOVE-MENTIONED MODEL YEAR VEHICLES, BUT I CANNOT OBTAIN ANY ASSISTANCE. PART IS ALSO OBSOLETE AND CANNOT BE PURCHASED THROUGH FORD. THE VEHICLE WAS PARKED DURING THE FIRST OCCURRENCE, NOW DAILY OCCURRENCE WITH INTERMITTENT OR NO EXTERIOR LIGHTING. PLEASE HELP! *TR