NHTSA Complaint #10609496 — 2014 HONDA ACCORD PLUG-IN HYBRID

HONDA REPLACED THEIR SATELLITE RADIO SYSTEM IN THE NEW ACCORD PLUG-IN HYBRID WITH HONDALINK AHA RADIO. BEGINNING THE DAY I BOUGHT THE CAR, HONDALINK AHA RADIO HAS BEEN UNRELIABLE AND SO DISTRACTING TO THE DRIVER THAT I CONSIDER IT A DANGER. SINCE IT IS DESIGNED TO WORK THROUGH THE OWNER'S CELL PHONE, IT REQUIRES CONSTANT MONITORING USING BOTH THE CELL PHONE AND THE TOUCH SCREEN AND MOST OFTEN WILL NOT FUNCTION. SOMETIMES AFTER DRIVING WITHOUT IT WORKING IT WILL COME ON SUDDENLY ALARMING THE DRIVER. IT IS THE MOST DISTRACTING, DANGEROUS, AND UNRELIABLE TECHNOLOGY I HAVE EVER EXPERIENCED. AS LONG AS IT IS IN THE CAR IT IS A DANGER TO THE DRIVER AND OTHERS. HONDA SHOULD BE REQUIRED TO RECALL THESE VEHICLES AND INSTALL SATELLITE RADIO THAT WORKS SIMPLY BY TURNING IT ON. ALTHOUGH I HAVE BEEN TO THE DEALER SEVERAL TIMES AND SPENT HOURS ON THE PHONE WITH HONDA TECHNICAL, THEY HAVE NOT BEEN ABLE TO FIX THE PROBLEM AND MAINTAIN THAT THERE IS NOTHING THEY CAN DO TO RESOLVE IT. *TR