NHTSA Complaint #10609492 — 2012 FORD FOCUS

STEERING issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	10609492
Vehicle	2012 FORD FOCUS
Component	STEERING
Date of Incident	July 10, 2014
Date Filed	July 10, 2014
Mileage	55,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

I BOUGHT A 2012 FOCUS AS A CERTIFIED USED CAR, TRUSTING FORD AND HAVING PEACE OF MIND WITH A WARRANTY. WITHIN A FEW MONTHS OF OWNERSHIP I STARTED THE CAR AND A MESSAGE SAYING "STEERING ASSIST MALFUNCTION" DISPLAYED. AFTER TURNING THE CAR OFF AND BACK ON IT WENT AWAY. I HAVE COMPLAINED ABOUT IT ABOUT 3-4 TIMES WHILE AT DEALERS FOR TRANSMISSION "FIXES". EVERY TIME THEY SAID THEY COULD NOT DUPLICATE THE PROBLEM SO EVEN THOUGH THERE IS A TECHNICAL SERVICE BULLETIN, IT NEVER GOT FIXED. NOW EVEN IF I RESTART THE CAR, THE STEERING IS OUT. IT IS COMPLETELY GONE AND THEY REFUSE TO FIX IT WITHOUT CHARGE BECAUSE IT IS NOT THEIR FAULT THEY COULDN'T PULL ANY CODES BEFORE. SO I'M LEFT TO DECIDE, SHOULD I FIGHT THEM FOR THIS AND THE TRANSMISSION, OR JUST GIVE THEM ANOTHER $100 FOR A WARRANTY REPAIR WHEN I ALREADY GAVE THEM $2000 FOR A WARRANTY. *TR

Related Complaints for the 2012 FORD FOCUS

Other STEERING Complaints

#11709317 — January 7, 2026 — Steering system failure light came on and the Rack and pinion failed with no warning while I was driving on the highw...

#11707435 — December 29, 2025 — the car runs without power when shifted to drive gear. It is sluggish trying to speed up. Took to Ford Dealers on a r...

#11694021 — October 17, 2025 — I was driving to drop my fiancé off at work when the "Steering fault, Service now" warning came on. Went home, parked...

#11692211 — October 8, 2025 — Experienced abrupt electrical steering motor failure. Power steering remains inoperable and available for inspection...

#11671103 — July 3, 2025 — The Power Steering shut down suddenly while I was driving it. I am [XXX], and certainly did NOT have the power to tu...

Recent Complaints for the 2012 FORD FOCUS

#11712593 — FUEL/PROPULSION SYSTEM — January 22, 2026 — After receiving program #24N07 on 12/04/2024, my 2012 ford focus was stalling out while downshifting to stops and aft...

#11708909 — POWER TRAIN — January 5, 2026 — I am the owner of a 2012 Ford Focus SE with approximately 54,000 miles. Beginning around 44,000 miles, the vehicle ex...

#11707435 — ENGINE — December 29, 2025 — the car runs without power when shifted to drive gear. It is sluggish trying to speed up. Took to Ford Dealers on a r...

#11707435 — VEHICLE SPEED CONTROL — December 29, 2025 — the car runs without power when shifted to drive gear. It is sluggish trying to speed up. Took to Ford Dealers on a r...

#11700824 — ENGINE — November 21, 2025 — The contact owns a 2012 Ford Focus. The contact stated that the rear driver’s side door failed to open as intended. T...