NHTSA Complaint #10609388 — 2011 TOYOTA PRIUS

2011 TOYOTA PRIUS. CONSUMER WRITES IN REGARDS TO ELECTRONIC SYSTEM RECALL. *SMD THE CONSUMER STATED WHEN SHE STARTED THE VEHICLE, THE FRONT PANEL LIT UP, BUT THE READY LIGHT DID NOT LIGHT UP, AND SHE WAS UNABLE TO SHIFT GEARS AND COULD NOT TURN THE VEHICLE OFF. AFTER MANY ATTEMPTS, THE VEHICLE EVENTUALLY SHUT OFF. AFTER MANY TRIES, THE READY LIGHT FINALLY LIT UP AND THE VEHICLE OPERATED NORMALLY. THE SAME THING HAPPENED SIX DAYS LATER. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY WERE UNABLE TO FIND A PROBLEM. TWO WEEKS LATER, THE PROBLEM HAPPENED AGAIN. THE DEAR TRIED TO TELL THE CONSUMER, THE PROBLEM WAS THE BATTERY. BUT, THE PANEL SHOWED THE BATTERY SYSTEM WAS OK. THE PROBLEM HAS SINCE HAPPENED A FOURTH TIME. THE CONSUMER BELIEVED THE RECALL THAT WAS PREVIOUSLY PERFORMED, CAUSED THE ISSUES. *JB