NHTSA Complaint #10609132 — 2014 FORD FOCUS

MY FORD FOCUS ST IS STALLING INTERMITTENTLY WHEN I PUSH THE CLUTCH IN COMPLETELY OR SHIFT INTO NEUTRAL, IT WILL NOT IDLE AT TIMES OR IT HAS AN ERRATIC IDLE SWINGING FROM 400-800 RPMS WILDLY. MY CAR HAS STALLED DOZENS OF TIMES SINCE THE ISSUE STARTED INCLUDING ON THE HIGHWAY IN-BETWEEN SHIFTS. MANY OTHER PEOPLE SEEM TO BE HAVING THIS ISSUE WITH THE FORD FOCUS ST 13-14 MODELS. I HAVE TAKEN IT INTO THE DEALER TWICE AND THEY REFUSE TO FIX THE CAR IF IT DOES NOT HAVE A TROUBLE CODE, THEY SAID THEY WERE NOT ABLE TO REPRODUCE THE ISSUE. ONE OF THEIR PORTERS, COLE, OBSERVED MY CAR STRUGGLING TO KEEP IDLE BUT THEY SAY ONE OF THEIR TECHS HAS TO SEE IT WHILE IT HAPPENS. THE ISSUE IS INTERMITTENT BUT SEEMS WORSE WHEN IT IS HOT, HUMID, OR RAINING. THE CAR MAY GO 200 MILES BETWEEN STALLING EVENTS. IT SEEMS TO OCCUR MORE FREQUENTLY IN STOP AND GO TRAFFIC. I HAVE RECORDED VIDEOS OF THIS HAPPENING BUT FORD WILL NOT TAKE ANY ACTION. I'VE SPOKEN WITH THE REGIONAL CSM AND SHE SAYS THEY CANNOT APPLY THE KNOWN TSB FIX WITHOUT ONE OF THEIR TECHS OBSERVING THE STALLING OR A TROUBLE CODE REGISTERING. YOU CAN SEE WHERE 20+ OTHER PEOPLE ARE HAVING THIS ISSUE HERE: HTTP://WWW.FOCUSST.ORG/FORUM/FOCUS-ST-DISCUSSIONS/5514-YOUR-CAR-RANDOMLY-STALLING-IDLING-WIERD-READ.HTML THERE ARE OVER 100 PAGES OF POSTS FROM PEOPLE AFFECTED. PLEASE HELP US DEAL WITH FORD WHO IS NOT HELPING OR ACKNOWLEDGING THIS SAFETY ISSUE! WHAT IF MY CAR STALLS WHILE CROSSING TRAFFIC? UPDATED 02/24/2015 *JS