NHTSA Complaint #10608808 — 2012 FORD FIESTA

I HAVE A 2012 FORD FIESTA THAT I BOUGHT BRAND NEW IN MARCH 2012. AT RANDOM TIMES I FELT THE CAR SHUDDERING DURING ACCELERATION WHEN GOING INTO 1ST AND 2ND GEAR. IT GOT TO THE POINT WHERE IT HAPPENED MORE FREQUENTLY CAUSING MY CAR TO SHAKE. AT TIMES IT WOULD FEEL LIKE IT WOULD DIE OUT. I FINALLY TOOK MY CAR INTO THE DEALERSHIP DURING THE WARRANTY PERIOD STILL AND THEY DIAGNOSED IT AS THE CLUTCH SYSTEM HAVING TROUBLE CATCHING. THIS WAS REPLACED IN JANUARY 2014. 10000 TO 12000 MILES LATER AROUND THE END OF MAY 2014 THE SAME PROBLEMS ARE HAPPENING AGAIN. AT THIS TIME MY ENGINE LIGHT CAME ON. I TOOK IT IN AGAIN COMPLAINING ABOUT THE SHAKING UPON ACCELERATION AND ENGINE LIGHT. THEY TOLD ME THAT IT IS EXPECTED WITH THIS TYPE OF TRANSMISSION BECAUSE OF THE BUILT OF IT AND BLAMED THE THROTTLEBODY (ENGINE LIGHT DIAGNOSIS) THAT IS CAUSING THE SHAKING. I PAID OUT OF POCKET FOR THE THROTTLE BODY SINCE AT THIS TIME MY WARRANTY PERIOD EXPIRED. I PICKED IT UP AND 2 DAYS LATER I HAD TO RETURN IT TO THE DEALERSHIP BECAUSE THEY DID NOT RESOLVE THE PROBLEM OF SHAKING UPON ACCELERATION. THEY KEPT THE CAR FOR A DAY AND THE TRANSMISSION TECH DIAGNOSED THE SAME PROBLEM AS BEFORE WHICH WAS THE CLUTCH ASSEMBLY SYSTEM. EVEN THE SERVICE ADVISOR STATED TO ME THAT MANY OTHER FIESTA OWNERS ARE HAVING PROBLEMS WITH THE TRANSMISSION AND SOME ARE ON THEIR 3RD REPLACEMENT OF THE CLUTCH SYSTEM. CURRENTLY I'M STILL WAITING FOR THE PARTS FOR MY CAR TO COME IN TO HAVE IT REPAIRED BUT THE SHAKING IS GETTING WORSE AND MAKING LOUD GRINDING NOISES. IT FEELS LIKE IT WILL STALL ON ME ESPECIALLY WHEN I'M TRYING TO CROSS ANY INTERSECTION ON MAKE TURNS WHEN ACCELERATING FROM A STALLED POSITION. MAJORITY OF THE TIME I HAVE MY CHILDREN IN THE CAR AND VERY NERVOUS THAT IT WILL LEAD TO A POTENTIAL CRASH. *JS