NHTSA Complaint #10608798 — 2012 VOLKSWAGEN PASSAT

THE CAR HESITATES TO THE POINT THAT IT COMES CLOSE TO CAUSING AN ACCIDENT WITH ONCOMING TRAFFIC WHEN PULLING OUT AFTER BEING STOPPED. IT HESITATES AND THEN SURGES FORWARD. THE CAR WILL ROLL FORWARDS AND/OR BACKWARDS DEPENDING WHETHER YOU ARE FACING DOWNHILL OR UPHILL WHEN SITTING ON A HILL AND YOU TAKE IT OUT OF PARK. TO PUT IN GEAR--VERY SCARY. I JUST HAD THE CAR SERVICED AT THE DEALER AND THE DEALER SAYS THIS IS A COMMON COMPLAINT WITH THESE CARS--IT IS A DIESEL NOT GASOLINE. I LOOKED ON SOME COMPLAINT WEB SITES AND THERE ARE COMPLAINTS ALL THE WAY BACK TO 2006 ABOUT THESE VERY SAME ISSUES--WHEN IS SOMETHING GOING TO BE DONE ABOUT THIS--DOES SOMEONE HAVE TO GET KILLED BEFORE SOMETHING IS DONE. IT IS OBVIOUSLY A DESIGN ISSUE AND HAS BEEN ONE FOR A LONG TIME. PLEASE ADDRESS THIS AS I DO NOT WANT MY KIDS OR FAMILY TO DRIVE THIS CAR DUE TO THESE PROBLEMS--I COULD NEVER FORGIVE MYSELF IF SOMETHING HAPPENED TO ONE OF THEM AND I KNEW ABOUT THE PROBLEM-- THE DEALERS ARE OBVIOUSLY NOT DOING ANYTHING ABOUT THE ISSUE--READ THE COMPLAINTS FOR YOURSELF AND WHAT CONSUMERS HAVE BEEN TOLD BY THE DEALERS WHEN THEY REPORT THE ISSUES--YOU ARE OUR ONLY SOURCE OF HELP IN THIS SITUATION-PLEASE INVESTIGATE THIS VERY POTENTIALLY DANGEROUS SITUATION WITH THESE TRANSMISSIONS--THANK YOU--[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS