NHTSA Complaint #10608628 — 2007 FORD EDGE

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 10608628
Vehicle 2007 FORD EDGE
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 125,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

TOOK CAR IN TO CHECK BRAKES 10/29/13 TECH SAYS HE COULD NOT FIND A PROBLEM. DROVE 45 MILES BACK HOME AND NO BRAKES. DROVE BACK VERY SLOWLY TYHE SAME DAY. TECH SAYS "OH YOU NEED A NEW MASTER CYLINDER AND BOOSTER". COSTS $873. ON JULY 3RD THE BRAKES FAILIED AGAIN. ALMOST RAN INTO A HOUSE WITH NO BRAKES. HAD THE CAR TWOWED. THEY SEEM TO CANNOT FIND A PROBLEM CAR HAS BEEN WITH AUTO NATION FORD UNION CITY, GA 3 DAYS NOW WITH NO END IN SITE. WAS TOLD BY THE SERVICE ADVISOR THAT THERE WAS A RECALL ON THE MASTER CYLINDERS. I COULD NOT FIND ANYTHING. HE ALSO TOLD ME THAT A RECALL MAY HAVE BEEN ACTIVE WHEN I PAID FOR THE REPAIR AT THE SAME DEALERSHIP IN OCTOBER 2013. *JS

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