NHTSA Complaint #10608610 — 2014 FIAT 500

INTERMITTENT NO CRANK NO START, WHEN TURNING THE KEY TI TO START THE CAR THE ENGINE DOES NOT ENGAGE ON THE FIRST TRY. YOU CAN HEAR THE CLICKING OF THE STARTER AND ALL ELECTRONICS POWER UP BUT ENGINE DOES NOT ENGAGE AND START, SIMILAR TO NOT HAVING ENOUGH COMPRESSION IN THE ENGINE. AS TIME PASSES THE MORE FREQUENT THE ISSUE BECOMES. 5/23/14 1ST VISIT TO SERVICE DEPARTMENT, UPDATED POWERTRAIN MODULE. RETURNED CAR TO SERVICE DEPARTMENT ON 5/29/14 FOR SAME NO START ISSUE, SOFTWARE UPDATE AND REPROGRAMMED INSTRUMENT CLUSTER MODULE SOFTWARE. 6/9/14 CAR DID NOT STAT, RETURN TO SERVICE DEPARTMENT 6/13/14, INTERNAL CIRCUIT/SOFTWARE FAILURE REPLACED AND PROGRAMMED NEW POWERTRAIN CONTROL MODULE. 7/3/14 WENT TO PICK UP CAR FROM SERVICE DEPARTMENT AND CAR DID NOT START. BACK IN SHOP AND WAS TOLD NEEDED AN UPDATE THAT HAS NOT BEEN RELEASED TO PICK UP CAR AND DEAL WITH NO STARTING ISSUES UNTIL UPDATE IS READY. LEFT THE CAR AT DEALERSHIP SAYING NOT ACCEPTABLE TO PICK UP IF NOT FIXED. STILL WORKING ON TRYING TO GET IT FIXED. *JS