NHTSA Complaint #10608561 — 2007 SATURN AURA

ONE DAY PRIOR TO THE INCIDENT (7/5/14) WE NOTICED A TRANSMISSION SLIP SLIGHTLY WHEN ACCELERATING FROM WHAT I BELIEVE WAS 2ND TO 3RD GEAR. ON SUNDAY (7/6/14), WHILE WE WERE DRIVING THE VEHICLE TO A REPAIR SHOP IT WOULD NO LONGER SHIFT AT ALL. WE HAD TO PUSH IT OFF THE ROAD AND HAVE A TOW TRUCK TAKE IT TO THE NEAREST GM DEALERSHIP. ONCE DIAGNOSED IT WAS DISCOVERED THE TRANSMISSION WAVE PLATE HAD FAILED AND WOULD COST $4200 TO REPLACE THE TRANSMISSION. THERE IS CURRENTLY A TSB (TECHNICAL SERVICE BULLETIN) ON THIS ISSUE, BUT NO RECALL. I KNOW THERE MUST BE SUBSTANTIAL ISSUES WITH THIS SINCE MY MOTHER'S SATURN AURA WITH THE SAME TRANSMISSION HAD A WAVE PLATE FAILURE 3 WEEKS AGO, ALTHOUGH HER'S WAS STILL UNDER POWERTRAIN WARRANTY AND THUS COVERED. WE CURRENTLY HAVE A CASE # WITH GM CUSTOMER SERVICE, BUT HAVE YET TO RECEIVE ANY RESOLUTION FROM THE DEALERSHIP OR GM/SATURN CORPORATE. *JS