NHTSA Complaint #10608359 — 2004 SATURN ION

S10 DIRECT REPLY- TO THE SECRETARY FROM CONSTITUENT RE EXPRESSING CONCERNS REGARDING GENERAL MOTORS RECALLS ON 2004 SATURN ION (RECALL NOS. 14063/14113 AND 14115. DATE OF PURCHASE DEC. 27, 2013). *SMD THE CONSUMER STATED ON JANUARY 10, 2014, THE VEHICLE WOULD NOT START. ROADSIDE SERVICE WAS CALLED, AND THEY CHARGED THE BATTERY. AS THE CONSUMER BEGAN BACKING OUT OF HER PARKING SPACE, SHE NOTICED THE VEHICLE SEEMED VERY STIFF; SHE DID NOT IMMEDIATELY NOTICE THE POWER STEERING SIGNAL AND CONTINUED TO MANEUVER THE VEHICLE. SHE DROVE TO THE DEALER, ABOUT A MILE AWAY WITH POWER STEERING. WHEN SHE ARRIVED, SHE MENTIONED THE POWER STEERING ISSUE AND THEY REPLACED THE BATTERY. A FUSE WAS REPLACED, WHICH CORRECTED THE ISSUE, BUT ONLY TEMPORARILY. THE CONSUMER STATED THE POWER STEERING AND IGNITION PROBLEM WERE RESOLVED. HOWEVER, WITHIN THE PAST TWO WEEKS, SHE ENCOUNTERED ANOTHER PROBLEM. THEY KEY BECAME STUCK IN THE IGNITION AND WOULD NOT RELEASE. WHEN THE KEY FINALLY RELEASED, THE VEHICLE WOULD NOT START, EVEN THOUGH THE INTERIOR LIGHTS WERE ON. UPDATED 11/19/14. *JB UPDATED 11/24/14. JB UPDATED 12/04/14*JB