NHTSA Complaint #10608265 — 2012 FORD FUSION

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10608265
Vehicle	2012 FORD FUSION
Component	STEERING
Date of Incident	July 4, 2014
Date Filed	July 4, 2014
Mileage	11,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

WHEN I WAS DRIVING MY 2012 FORD FUSION, I LOST CONTROL OF THE STEERING WHEEL SUDDENLY. A MESSAGE SHOWING "POWER STEERING ASSIST FAULT" POPPED UP ON THE DASHBOARD. THE WHEEL BECAME STIFF AND UNABLE TO TURN. I HAD TO STOP MY CAR AND RESTARTED IT. THE MESSAGE WAS GONE AND I WAS ABLE TO DROVE IT BACK HOME. LUCKILY IT HAPPENED WHEN THERE WAS NO OTHER CARS. I PROBABLY WOULD HAVE BEEN KILLED IF IT HAD HAPPENED ON AN EXPRESSWAY. IT IS DEFINITELY A MAJOR SAFETY ISSUE AND REQUIRES A RECALL! *TR

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