NHTSA Complaint #10608166 — 2013 HYUNDAI ACCENT

WAS DRIVING DOWN THE INTERSTATE AND WENT TO GET OFF ON AN EXIT AND PRESSED THE BRAKE TO SLOW DOWN AND PRESSED THE CLUTCH IN TO START GEARING DOWN AND AS SOON AS I PRESSED THE CLUTCH SOMETHING BROKE IN THE CLUTCH AND IT WOULD NOT ENGAGE ANYMORE. I COASTED OVER TO THE SIDE OF THE OFF RAMP AND CUT THE CAR OFF. ROADSIDE ASSISTANCE CAME OUT AND TOWED MY CAR TO HYUNDAI OF DECATUR. MY CAR SAT FOR THREE DAYS BEFORE THEY WOULD EVEN PULL IT IN. WHEN THEY FINALLY DID, THEY DIDN'T EVEN GET PERMISSION FROM THE OWNER TO TEAR THE ENGINE DOWN. ALL HE DID WAS TAKE OFF THE VALVE COVER AND AUTOMATICALLY TRIED TO BLAME THE ENGINE BEING LOCKED UP ON IT HAVING LOW OIL WHICH IT DID NOT CONSIDERING IT HAD AN OIL CHANGE ON THE 20TH OF JUNE AND THE CAR BROKE DOWN ON THE 29TH. THE MECHANIC DID NOT EVEN LOOK AT WHERE THE PROBLEM ORIGINATED. OH, AND NO CHECK ENGINE LIGHT OR LOW OIL LIGHT CAME ON SO THAT TELLS ME THAT IT HAS NOTHING TO DO WITH THE OIL. IT TELLS ME THAT THERE WAS FAULTY PARTS IN THE CLUTCH AND NOW THEY ARE TRYING EVERY WAY THEY POSSIBLY CAN TO GET OUT OF REPAIRING MY CAR UNDER THE WARRANTY. SO IF YOU COULD PLEASE DO ALL YOU CAN TO GET THIS OUT THERE THAT HYUNDAI OF DECATUR ARE HATEFUL AND TREAT THEIR CUSTOMERS LIKE TRASH AND DON'T ABIDE BY THEIR WARRANTIES. I ADVISE ANYONE TO NEVER PURCHASE A CAR FROM THEM EVER. *TR