NHTSA Complaint #10607954 — 2013 JAYCO WHITE HAWK

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number 10607954
Vehicle 2013 JAYCO WHITE HAWK
Component WHEELS
Date of Incident
Date Filed
Mileage 2,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

JAYCO SHIPPED EARLY MODEL YEAR WHITE HAWK TRAVEL TRAILERS WITH 2 3/8" AXLES (42" WIDE STANCE AXLE SPACING). DURING TURNING THE WIDE STANCE AXLES ARE BENDING CAUSING DAMAGE TO AXLE, BEARING ASSEMBLY, AND TIRES, BECAUSE THE AXLES CAN'T HOLD UP TO THE WEIGHT . TIRES ARE GETTING EXCESSIVE INSIDE WEAR ON THE INSIDE TREAD, AXLES ARE BENDING, AND IF NOT CAUGHT IN TIME CATCHING FIRE. SEE FORUM: HTTP://WWW.JAYCOOWNERS.COM/FORUMS/SHOWTHREAD.PHP?T=15137 REGARDING OTHER CONSUMERS WITH SAME ISSUE. JAYCO IS AWARE OF THIS ISSUE AND SO IS DEXTER AXLE. DEXTER AXLE IS PROVIDING FULL REPLACEMENT OF AXLES TO A UPGRADED 3" AXLE SIZE TO PREVENT DAMAGE MENTIONED ABOVE, IF THE CONSUMER IS PROACTIVE AND CONTACTS JAYCO AND / OR DEXTER AXLE. JAYCO, AT THIS TIME, REFUSES TO NOTIFY CUSTOMERS OF THIS ISSUE OR ISSUE A RECALL. BEING A CAREER FIRE FIGHTER, I FEEL JAYCO IS NOT ONLY PUTTING THERE CONSUMERS IN HARMS WAY, BUT THE REST OF US ON THE ROAD. *TR
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