NHTSA Complaint #10607754 — 2013 BMW X1 SAV

I STARTED THE ENGINE, THE CAR STARTED SHAKING AND: "ENGINE MALFUNCTION: REDUCED ENGINE POWER. SAFE TO CONTINUE, DRIVE WITH CAUTION. PLEASE TAKE VEHICLE TO NEAREST SERVICE CENTER." I OPENED THE HOOD AND THE ENGINE WAS CLEARLY SHAKING PERIODICALLY. I CALLED A FRIEND AND THEY SAID IT MIGHT BE AN INJECTION PROBLEM, AMONG SEVERAL OTHER POTENTIAL ISSUES. I DECIDED TO DRIVE IT ON THE HIGHWAY TO TRY AND GET TO THE NEAREST BMW DEALERSHIP (45 MILES AWAY), AND AFTER ABOUT 10 MILES (GOING ABOUT 50 MPH) IT GOT REALLY BAD. IT STARTED TO SHAKE SO MUCH I HAD TO PULL OVER QUICKLY - AS A PRECAUTIONARY MEASURE, I STAYED IN THE RIGHT LANE KNOWING THAT I MIGHT HAVE TO PULL OVER. I COULD HAVE EASILY GOTTEN INTO AN ACCIDENT WERE I IN THE LEFT OR MIDDLE LANES BECAUSE OF THE DRASTIC REDUCTION IN SPEED. I THEN GOT THE CAR TOWED TO THE NEAREST DEALERSHIP (BMW OF WEST SPRINGFIELD, MA), AND THEY TOLD ME IT HAD A FAULTY INJECTOR AND SO THEY REPLACED ALL OF THEM. I ASKED THEM WHY THE FUEL INJECTORS FAILED - THEY SAID: "SOMETIMES YOU JUST GET A BAD CAR OUT OF THE BATCH." TODAY, I GOT BACK IN THE CAR AND THE SAME PROBLEM HAPPENED AGAIN. IT STARTED SHAKING BADLY, ENGINE MALFUNCTION ERROR, ETC. I HAD IT TOWED TO BMW OF MANHATTAN. ONE OF THE SERVICE REPS OVER THERE SAID, WHEN ASKED HOW THIS COULD HAPPEN AGAIN, SAID THAT "SOMETIMES INJECTORS FAIL OUT OF THE BOX. WE'LL SEND THE PARTS TO GERMANY AND THEY'LL DISSECT THEM TO FIND OUT WHAT HAPPENED." BMW OF MANHATTAN IS CURRENTLY REPLACING ALL FUEL INJECTORS AND SPARK PLUGS, WHICH WERE FLOODED WITH FUEL BECAUSE OF THE MISFIRING FUEL INJECTORS. NO ONE, NOT EVEN BMW OF NORTH AMERICA WHOM I HAVE CALLED SEVERAL TIMES, IS WILLING TO GIVE ME A PROPER ANSWER ON WHY THE INJECTORS FAILED, NOR ARE THEY WILLING TO GIVE ME ANY GUARANTEES AS TO THE SAFETY OF MY CAR, NOR ARE THEY WILLING TO MAKE ANY REPARATIONS FOR WHAT HAPPENED. *TR