NHTSA Complaint #10607391 — 2009 SATURN VUE

TL* THE CONTACT OWNS A 2009 SATURN VUE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, SHE LOST CONTROL OF THE VEHICLE SLID, AND CRASHED INTO A GUARD RAIL. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE STEERING WHEEL POSITION SENSOR WAS NOT PROGRAMMED CORRECTLY AND THE STEERING GEAR WAS LEAKING FLUID. THE VEHICLE WAS REPAIRED. HOWEVER, THE CONTACT STATED THERE WAS A KNOCKING NOISE EMITTED FROM THE STEERING WHEEL. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 08V616000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 111,952.