NHTSA Complaint #10607258 — 2009 LINCOLN MKX

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10607258
Vehicle	2009 LINCOLN MKX
Component	ELECTRICAL SYSTEM
Date of Incident	July 2, 2013
Date Filed	July 1, 2014
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

FREQUENCY: ONCE EVERY OTHER DAY WHEN TEMPERATURE OVER 73 F. ELECTRICAL: (ISSUE 1) THE SOUND SYSTEM WHILE IN USE CREATES A HORRENDOUS SOUND/BANG THAT SOUNDS LIKE AN ACCIDENT. THIS CAUSES A LOSS OF DRIVER ATTENTION AND DISTRACTION FROM TRAFFIC. (ISSUE 2) AFTER LOUD SOUND, THE STEREO WILL LOCK IT SELF AND NOT ALLOWING TO SHUT IT DOWN OR ANYTHING. (ISSUE 3) AFTER LOUD SOUND, THE TURN SIGNAL WILL FLASH IN A FASTER PACED THAN NORMAL. (ISSUE 4) AFTER LOUD SOUND, AIR CONDITIONER WOULD NOT WORK. ALL THIS ISSUES WOULD RESOLVE BY TURNING CAR OFF AND OPENING THE DRIVER DOOR TO RESET ITSELF. THIS IS A BIG SAFETY ISSUE, WITH SLEEPING KIDS IN THE BACK WHEN LOUD SOUND GETS TRIGGER AND HAVE TO STOP IN THE MIDDLE OF HIGHWAY TO "RESET THE SYSTEM". *TR

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