NHTSA Complaint #10607173 — 1999 DODGE RAM 1500

IGNITION AND KEY ARE DEFECTIVE. IGNITION KEY CAN BE REMOVED FROM VEHICLE IGNITION DURING VEHICLE OPERATION. IGNITION KEY FELL OUT OF IGNITION WHILE DRIVING. IGNITION KEY CAN BE REMOVED FROM IGNITION WHILE VEHICLE IS RUNNING AND IN MOTION. VEHICLE SOMETIMES DOES NOT NEED THE KEY IN THE IGNITION TO START THE ENGINE. IF THE VEHICLE IS RUNNING THE KEY CAN BE VERY EASILY PULLED OUT OF THE IGNITION ASSEMBLY, THE KEY JUST SLIPS RIGHT OUT OF THE IGNITION. CHRYSLER HAS BEEN NOTIFIED AND THEIR RESPONSE IS THE VEHICLE IS OUT OF WARRANTY. I ASKED CHRYSLER CUSTOMER SERVICE TO FORWARD THE COMPLAINT TO A HIGHER UP PERSON IN CHRYSLER AND WAS TOLD THAT AFTER MY PHONE CALL, THAT WAS THE END OF THE ISSUE AND CHRYSLER TAKES NO RESPONSIBILITY FOR THE PROBLEM CONCERNING A DEFECTIVE IGNITION SWITCH. I SPOKE TO CHRYSLER CUSTOMER SERVICE AT (800) 334-9200. THE APPROXIMATE INCIDENT DATE IS APPROXIMATE AND THE PROBLEM STARTED SIX YEARS AGO AND THE PROBLEM IS ONGOING THROUGH TODAY. AN INTERNET SEARCH YIELDS COUNTLESS OTHER COMPLAINTS FOR THE SAME SUBJECT MATTER. THE CONDITION IS UNSAFE AND PLEASE LOOK INTO THE PROBLEM. THANK YOU. *TR