NHTSA Complaint #10607035 — 2014 SUBARU FORESTER

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 10607035
Vehicle 2014 SUBARU FORESTER
Component SUSPENSION
Date of Incident
Date Filed
Mileage 6 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

WHEN I PURCHASED MY NEW VEHICLE LAST JULY, I NOTICED DRIVING IT HOME THERE WAS A "CLUNK" SOUND COMING FROM THE FRONT END WHEN I WENT OVER RAILROAD TRACKS OR ANY BUMP. I TOOK IT BACK TO SUBARU AND THEY FOUND A BENT AND TWISTED PART ON THE RIGHT FRONT SUSPENSION. I NOW HAVE 19K ON MY CAR A YEAR LATER. I NOTICED MY RIGHT REAR TIRE BALD ONLY ON THE OUT SIDE. ALL OTHER TIRE TREAD IS PERFECT. SO I TAKE IT BACK TO SUBARU AND THEY HAD IT ALIGNED AND SAID THE RIGHT WHEEL HAD BEEN TIPPED OUT! I DRIVE MY CAR VERY EASY! I HAVE NEVER HIT ANYTHING THAT WOULD CAUSE THIS MALFUNCTION. THE TIRE CO. WILL NOT REPLACE MY WORN TIRE AND I AM FEELING A BIT SLIGHTED ON THIS AS I FEEL IT WAS LIKELY A PROBLEM FROM THE CAR HAULER OR SOMETHING. PERHAPS TOO AGGRESSIVELY CINCHING THE CAR ON THE TRAILER...OR SOMETHING! BOTH INCIDENTS WERE ON THE RIGHT SIDE OF THE CAR. I FEEL THAT I SHOULD HAVE AT THE LEAST A NEW SET OF TIRES! THIS HAS BEEN NO FAULT OF MINE IN ANY WAY! *TR

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