NHTSA Complaint #10606981 — 2011 VOLKSWAGEN JETTA

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10606981
Vehicle	2011 VOLKSWAGEN JETTA
Component	ENGINE AND ENGINE COOLING
Date of Incident	March 25, 2014
Date Filed	June 30, 2014
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

SINCE THE END OF MARCH, 2014, MY 2011 JETTA HAS COMPLETELY SHUT OFF WHILE IN IDLE. UNTIL RECENTLY IT HAS SHUT OFF WHILE IN DRIVE AT LOW SPEEDS, THE VEHICLE BEGINS BUCKING AND HAVING LITTLE HICCUPS, AND THEN IT JUST SHUTS OFF, SOMETIMES ABLE TO GET IT TO RESTART, OTHER TIMES IT DOES NOT TURN RIGHT BACK ON. I HAVE ALREADY HAD THE FUEL PUMP REPLACED, AND THE CRANK SENSOR, AND HAVE PAID HUNDREDS IN TESTING THUS FAR. I AM EXTREMELY FRUSTRATED AT THIS POINT. THE CAR HAS BEEN TO 2 DIFFERENT DEALERSHIPS, TWICE EACH, AND THE FIRST TIME IT WENT IN ANYWHERE WAS A LOCAL AUTO SHOP, BUT EVERY TIME SINCE IT HAS GONE TO AN AUTHORIZED VW DEALER. NO ONE CAN SEEM TO FIGURE OUT WHAT IS GOING ON WITH MY CAR. THIS IS A VERY SCARY SAFETY ISSUE THAT NEEDS TO BE INVESTIGATED, AND READING OTHER PEOPLES COMPLAINTS IT SEEMS I AM NOT THE ONLY ONE WHO IS HAVING ISSUES WITH THEIR CAR SHUTTING OFF. *TR

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