NHTSA Complaint #10606980 — 2012 HONDA ACCORD

MY COMPLAINT IS ABOUT SAFETY NEGLIGENCE, ON THE CORPORATE SITE FOR HONDA AND I QUOTE STATES ?YOUR SAFETY IS OUR PRIORITY?. I TOOK MY CAR TO GET CHECKED FOR A KNOCKING NOISE AND WAS TOLD BALL JOINTS RECOMMENDED TO BE REPLACED. I ASKED IF IT WAS SAFE TO DRIVE AND WAS TOLD YES BY SERVICE ADVISOR. AFTER BEING CHARGE FOR APPARENTLY TIGHTEN RODS. APPARENTLY THE CERTIFIED TECHNICIANS NEGLECT SAFETY OF THE CUSTOMER AND ALSO HAVE ATTITUDES TOWARDS CUSTOMERS WAS TOLD THIS WHEN BROUGHT CAR IN AND I QUOTE ?SO YOU KNOW MORE THAN THE HONDA ENGINEERS?. THE FRONT LEFT WHEEL OF MY CAR CAME OFF (WHERE THE NOISE WAS COMING FROM) AFTER TAKING IT TO THE DEALER AND BEING CHARGED FOR TIGHTEN RODS. NOW DEALER IS BLAMING ME FOR THE WHEEL COMING OF WHEN I WAS TOLD THAT THE CAR WAS SAFE TO DRIVE. MY COMPLAINT RESOLUTION SHOULD BE HONDA TECHS/DEALER SHOULD BE HELD LIABLE FOR THEIR SAFETY NEGLECT AND SHOULD REPAIR THE DAMAGES THAT HAVE COST ME TO MY VEHICLE WHICH I HAVE WORK HARD FOR. *TR