NHTSA Complaint #10606680 — 2003 CHEVROLET IMPALA

THIS PROBLEM HAD CAUSED ME PROBLEMS IN THE YEAR BEFORE IT WOULD NOT START. THE IGNITION LOCK CYLINDER WOULD NOT TURN VARIOUS TIMES BEFORE INCLUDING ONE TIME IT CUT OFF LUCKILY NEAR MY HOME AT A VERY LOW SPEED, BUT I WAS ABLE TO TURN THE STEERING WHEEL BACK AND FORTH AND IT WOULD FINALLY START. BUT, ON OCTOBER 9, 2013 I WAS ABOUT 65 MILES FROM HOME AND TRIED TO TURN THE KEY TO GO HOME AND IT WOULD NOT TURN. I HAD TO CALL A TOWING COMPANY TO TOW IT HOME. WITHIN A FEW DAYS I HAD IT TOWED TO A SERVICE CENTER AND WAS TOLD THE IGNITION LOCK CYLINDER HAD TO BE REPLACED. TOTAL CHARGE FOR REPAIR WAS $423.56 ! I NEVER THOUGHT MUCH ABOUT UNTIL THE RECENT RECALL FOR THIS PROBLEM IN OTHER YEARS. I DO FEEL THIS YEAR SHOULD BE INCLUDED. I NEVER THOUGHT ABOUT FILING A COMPLAINT UNTIL I NOW THINK THIS PROBLEM COULD CAUSE A CRASH. THIS NEEDS TO BE ADDRESSED AND REPAIRED FURTHER IF NEEDED. I ALSO FEEL MY REPAIR FEE SHOULD BE RETURNED. THANK YOU AND WAITING FOR REPLY TO MY PROBLEM. *TR