NHTSA Complaint #10606632 — 2014 BUICK ENCORE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10606632
Vehicle	2014 BUICK ENCORE
Component	ELECTRICAL SYSTEM
Date of Incident	June 12, 2014
Date Filed	June 28, 2014
Mileage	425 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	DE

Consumer Description

INSTRUMENT PANEL LIGHTING IN BRIGHT DAYLIGHT, WHILE WEARING SUNGLASSES, IS INSUFFICIENT. IN ORDER TO READ THE SPEEDOMETER EITHER ON THE ANALOG DIAL OR ON THE SMALL DIGITAL DISPLAY WHILE DRIVING, REQUIRES THE REMOVAL OF THE SUNGLASSES, TAKE YOUR EYES OFF THE ROAD, AND PEER INTO THE PANEL IN ORDER TO READ THE SPEEDOMETER. THE GAS AND TEMPERATURE GAUGES ARE NOT VISIBLE AT ALL. ADJUSTING THE INTENSITY SWITCH HAS NO EFFECT DURING DAYLIGHT HOURS. THIS ISSUE HAS BEEN REPORTED TO THE LOCAL BUICK SERVICE DEPARTMENT AS WELL AS BUICK HEADQUARTERS. THEY SAID THEY WILL INFORM THE ENGINEERING DEPARTMENT OF THIS PROBLEM. THIS LIGHTING ISSUE WAS VERIFIED ON OTHER NEW ENCORE'S IN THE DEALERS LOT. *TR

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