NHTSA Complaint #10606402 — 2007 LINCOLN MKZ

STRUCTURE issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number 10606402
Vehicle 2007 LINCOLN MKZ
Component STRUCTURE
Date of Incident
Date Filed
Mileage 120,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed Yes
State VA

Consumer Description

TL* THE CONTACT STATED THAT THE VENT IN THE DASHBOARD BUCKLED AND THE DEALER STATED THAT THEY WERE UNABLE TO REPAIR. THE DEALER INFORMED THE CONTACT THAT SHE WILL HAVE TO REPLACE THE ENTIRE DASH BOARD. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE CONTACT STATED THAT SHE TOOK HER VEHICLE INTO THE LINCOLN DEALERSHIPS YESTERDAY AND THEY TOOK PICTURES AND STATED THAT THEY WERE GOING TO SEND THEN TO THE MANUFACTURER. THE APPROXIMATE MILEAGE AT THE TIME OF FAILURE WAS 120,000. .... UPDATED 08/05/14 *BF THE CONSUMER STATED THE ALL FOUR TIRE RIMS PEELED AND HAD TO BE REPLACED. THE RIGHT AND LEFT DOOR PANEL CRACKED. UPDATED 08/19/2014 *JS

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