NHTSA Complaint #10605919 — 2012 DODGE GRAND CARAVAN

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	10605919
Vehicle	2012 DODGE GRAND CARAVAN
Component	SERVICE BRAKES
Date of Incident	May 1, 2014
Date Filed	June 25, 2014
Mileage	36,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

VEHICLE HAS ROUGHLY 36000 MILES, WHEN BRAKING THE STEERING SHAKES HARD, VIBRATING. WORRIED ONE DAY ONE OF MY TIRES IS GOING TO FALL OFF OR THE STEERING STOP WORKING AND LOOSE CONTROL OF THE VEHICLE. EVEN DODGE HAS ISSUED A TECHNICAL SERVICE BULLETIN FOR THIS EXACT PROBLEM, THE DEALERSHIP WON'T DO ANYTHING ABOUT IT BECAUSE THEY SAY IT IS NOT COVERED UNDER WARRANTY BUT ADMITS THAT IT IS A DESIGN FLAW WITH THE VEHICLE BEING BUILT WITH SUBSTANDARD PARTS. *TR

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