NHTSA Complaint #10605917 — 2003 AUDI A6

TL* THE CONTACT OWNS A 2003 AUDI A6. THE CONTACT STATED THAT THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED A LOUD NOISE COMING FROM THE FRONT OF THE VEHICLE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO RESET THE CODES BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER WHO INDICATED THAT THE ENGINE MOUNT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. IN ADDITION, THE CONTACT STATED WHILE DRIVING 60 MPH, SMOKE STARTED TO EMIT FROM THE ENGINE COMPLARTMENT. THE CONTACT MENTIONED THAT THE FIRE HAD CONSUMED AND BURNED THROUGH THE HOOD AROUND TO THE FRONT DRIVERS SIDE OF THE VEHICLE. THE CONTACT EXITED THE VEHICLE AND THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS FILED. NO INJURIES HAD BEEN SUSTAINED. THE CONTACT WAS NOT NOTIFIED OF NHTSA CAMPAIGN ID NUMBER: 11V267000 (FUEL SYSTEM, OTHER), NHTSA CAMPAIGN ID NUMBER: 07V375000 (FUEL SYSTEM, GASOLINE) AND NHTSA CAMPAIGN ID NUMBER: 08V157000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS DESTROYED. THE CONTACT WAS AWAITING AN INSURANCE ADJUSTOR TO INSPECT THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,434. UPDATED 08/25/14*LJ UPDATED 09/5/2014 *JS