NHTSA Complaint #10605657 — 2003 FORD FOCUS ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10605657
Vehicle	2003 FORD FOCUS
Component	ENGINE AND ENGINE COOLING
Date of Incident	March 20, 2014
Date Filed	June 24, 2014
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NE

Consumer Description

IN MARCH 2013 I TOOK MY FORD FOCUS IN TO REPLACE MOTOR MOUNTS, RETURNED IN APRIL FOR THE SAME AWFUL VIBRATION WHILE HEATER WAS ON AND WHILE IDLING. THE MECHANIC CHECKED AND FOUND THAT ONE OF THE MOTOR MOUNTS WAS FAULTY AND HE REPLACED. I AM TAKING MY FOCUS BACK FOR THE THIRD TIME BECAUSE IT IS STILL VIBRATING WHILE IN IDLE WHILE THE AC IS ON. THE FIRST FEW TIMES AFTER HE REPLACED THE FAULTY MOTOR MOUNT IT DID THE SAME THING AND THE MECHANIC TOLD ME THAT IT'LL JUST RUN LIKE THAT AND THAT HE RAN A DIAGNOSTIC AND THE TRANSMISSION, ALL MOUNTS LOOK GOOD. AND MY SOMETIMES MY STEERING IS OFF AT 35 MILES PER HOUR. I ONLY USE MY FOCUS FOR IN TOWN I DON'T USE TO TRAVEL OUT OF CITY OR STATE. I AM NOT A MECHANIC BUT I AM DISABLED AND I NEED MY CAR RUNNING GOOD. I DON'T WANT TO LOSE IT. THANK YOU. *TR

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