NHTSA Complaint #10605495 — 1994 JEEP CHEROKEE

FUEL SYSTEM, GASOLINE issue reported to NHTSA

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Complaint Details

ODI Number	10605495
Vehicle	1994 JEEP CHEROKEE
Component	FUEL SYSTEM, GASOLINE
Date of Incident	August 1, 2013
Date Filed	June 24, 2014
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

LAST YEAR THE NHTB ISSUED A RECALL FOR THE 1994 JEEP GRAND CHEROKEE'S ISSUE WITH THE GAS TANK PLACEMENT. IT WAS STATED EACH EFFECTED JEEP WOULD RECEIVE A NOTIFICATION FROM CHRYSLER TO INSTALL A TRAILER HITCH IN THE BACK OF THE VEHICLE TO PREVENT THE GAS TANK FROM ERUPTING. EACH TIME I CALL CHRYSLER/JEEP AT THE 1-800 NUMBER, I RECEIVE "THE PARTS ARE ON ORDER AS WELL AS THERE IS A SHORTAGE OF PARTS". THIS HAS GONE ON FOR 11 MONTHS NOW WITH NO RESOLUTION IN SITE. HOW LONG IS CHRYSLER ALLOWED TO PUT OFF INSTALLING THE TRAILER HITCHES ON THE VEHICLES? I PURCHASED A NEW WRANGLER IN APRIL 14 WITHOUT A TRAILER HITCH AND REQUESTED ONE BE PUT ON AND WITHIN A MONTH THE DEALERSHIP INSTALLED THE HITCH. SO IS THERE REALLY A SHORTAGE? I DRIVE THE GRAND CHEROKEE TO WORK EVERY DAY AND WOULD LIKE TO HAVE THE TRAILER HITCH INSTALLED AS SOON AS POSSIBLE.IT HAS BEEN ALMOST 12 MONTHS SINCE THE RECALL AND I WOULD LIKE TO HAVE RESOLUTION NOW. PLEASE LET ME HOW THIS ISSUE IS GOING TO PROCEED AND BE RESOLVED. *TR

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