NHTSA Complaint #10605277 — 2007 CHEVROLET EQUINOX

WHILE DRIVING HOME MY CAR SUDDENLY BECAME VERY VERY HARD TO STEER I COULD NOT MAKE RIGHT OR LEFT TURNS WITHOUT EXTREME DIFFICULTY TURNING THE WHEEL. IN FACT IT FELT LIKE THE POWER STEERING HAD COMPLETELY WENT OUT IN THE 2007 EQUINOX. WHEN I WENT TO THE CHEVROLET GARAGE THEY WERE NO HELP BUT TO TELL ME THEY WOULD NOT DO A THING UNTIL I PAID $89 THEY WOULD NOT EVEN SAY IF THIS WAS AN ISSUE EXPERIENCED BY ANYONE ELSE IN THE PAST OR ABOUT HOW MUCH IT COULD EVEN COST IF THEY FOUND SOMETHING. WHEN I LEFT THE CAR STARTED TO ACT CORRECTLY BUT THE STABILITRAK SERVICE LIGHT CAME OFF AND ON AGAIN WE ASKED ABOUT THIS AT THE GARAGE THEY WOULD NOT COMMENT ON THAT UNTIL WE PAID $89.00. AS I DID NOT FEEL SAFE AT ALL DRIVING THE CAR I REMEMBERED ANOTHER PLACE HERE IN TOWN THAT HANDLED CARS AND THE REBUILDING OF MOST ANY MAIN FEATURED ITEMS FROM MOTORS TO TRANSMISSIONS AND WENT THERE THE AUTO MECHANIC TOOK THE CAR FOR A DRIVE OF COURSE THE STABILITRAK SERVICE LIGHT DID NOT COME ON BUT THE STEERING ONCE AGAIN ACTED UP. HE IMMEDIATE INFORMED ME THAT IT WAS THE POWER STEERING MOTOR AND WE ORDERED IT AND HAD IT INSTALLED LAST WEEK JUNE 20TH. THE GARAGE HAD A LOT OF TROUBLE GETTING THE PART BECAUSE THEY HAD TO DEAL WITH A DEALER HERE IN TOWN AND THEY GAVE THEM A VERY HARD TIME. DURING THIS WAIT TO GET THE PART AND HAVE IT INSTALLED THE STEERING ONLY ACTED UP DURING THE COLD MONTHS BUT ONCE THE WEATHER WARMED UP I DID NOT HAVE A PROBLEM AND THE LIGHT ISSUE STOPPED. WITH THE NEW MOTOR THE CAR DROVE WELL THIS WEEKEND BUT NOW THE LIGHT HAS AGAIN COME ON FOR THE STABILITRAK SERVICE. THIS IS SO VERY ANNOYING AS I HAVE NO FAITH IN THE DEALERSHIPS HERE AS ALL THEY CAN SAY WE NEED $89 TO EVEN STEP OVER TO LOOK AT IT. BELIEVE ME WHEN I SAY I WILL NEVER BUY A CHEVY AGAIN.