NHTSA Complaint #10604958 — 2011 DODGE CHARGER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10604958
Vehicle 2011 DODGE CHARGER
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 80,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

I WAS DRIVING HOME AT HWY SPEED (70MPH) WHEN ALL OF A SUDDEN MY AC START BLOWING HOT THEN THE ABS LIGHT CAME ON THEN THE ANTISLIDE LIGHT CAME ON. I SLOWED DOWN TO SIXTY THEN MY SPEEDDOMETER STARTED JUMPING FROM 0 TO 80 THEN IT STOPPED WORKING TOTALLY. AS I TRIED TO GET IN THE SLOW LANE, SMOKE STARTED COMING OUT OF SOMEWHERE. BY THIS TIME THE ENGINE WAS MAKING A LOUD NOISE AN ALL MY ELECTRICAL ITEMS WERE BLANK. THE CAR WAS PRETTY MUCH COSTING AT THIS POINT. I CALLED A TWO DODGE DEALERSHIPS AS I WAITED ON A TOW AN THEY IMMDIATELY SAID IT WAS THE ALTERNATOR AN THE ISSUE IS COMMON WITH THE 2011 DODGE CHARGERS.. MY ISSUE IS, SINCE THE DEALERSHIP KNOWS THIS AN THEY ARE CONSTANTLY REPAIRING THE ALTERNATOR, THEN WHY HAVENT DODGE RECALLED THE PART..I KNOW THE DEALERSHOP HAS TO ORDER THE PARTS THROUGH THEM (DODGE).IF I WASNT ABLE TO COAST TO THE RIGHT BEFORE MY STEERING COLUM LOCK, THINGS WOULD HAVE BEEN BAD. I AM A SINGLE MOM WHO NOW HAS TO PAY 500 PLUS FOR THE PART ON TOP OF LABOR.. PLUS BEING WITHOUT TRANSPORTATION FOR ALMOST A WEEK DUE TO A BAD ALTERNATOR ON A 2 1/2 YEAR OLD CAR. *TR

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