NHTSA Complaint #10604951 — 2006 CHEVROLET CORVETTE

MY SITUATION IS UNIQUE, BUT IT HAPPENS HUNDREDS OF TIMES EVERY. IN NOV AND DEC OF 2013 AND IN JAN 2014 MY LOW-BEAM HEADLIGHTS WOULD GO OUT PERIODICALLY AND I TOOK MY CAR TO A CHEVROLET DEALERSHIP WHO COULD NOT DETERMINE THE SPECIFIC PROBLEM. AND I WAS NOT TOLD THERE HAD BEEN HUNDREDS OF COMPLAINTS ABOUT THIS SAME ISSUE FROM OTHER CORVETTE OWNERS. WHY DO YOU THINK I WAS NOT TOLD ABOUT HUNDREDS OF OTHER COMPLAINTS? DID GM KEEP IT A SECRET FROM ALL THE DEALERS ALL OVER THE WORLD? WHEN THERE ARE HUNDREDS OF COMPLAINTS AND PROBLEMS ON ONE SINGLE ISSUE, IS THAT NOT SOMETHING THAT IS PASSED TO THE DEALERSHIPS AS SOMETHING TO BE AWARE OF, TO LOOK FOR, AS WELL AS A CLUE AS TO HOW TO FIND AND FIX THE PROBLEM? THE CHEVROLET DEALER IN JAN THEY SAID THEY COULD FIX THE PROBLEM BY REPLACING MY ELECTRICAL BOX AT A COST OF JUST OVER $1,000.00. I DECLINED, THAT SHOTGUN APPROACH. THEY DID NOT FIND THE EXACT PROBLEM AS PER THEIR INVOICE. THEIR SHOTGUN FIX WOULD HAVE NEVER MADE ITS WAY TO BECOME A GM RECALL ISSUE. I WAS TOLD YESTERDAY BY THE GM DEALER THEY FOUND SOME WIRES THAT WAS CAUSING MY PROBLEM. WHEN THERE IS A RECALL & A GM CUSTOMER HAS THAT RECALL PROBLEM & IT'S A KNOWN POTENTIALLY SERIOUS SAFETY ISSUE AND THE RECALL HAS BEEN ANNOUNCED, IT SEEMS THE PRUDENT, THE REASONABLE, THE COMMON SENSE, THE MOST COST EFFECTIVE WAY TO SOLVE YET ANOTHER PROBLEM WITH THE RECALL IS FOR GM TO AUTHORIZE A FIX WHEN THE THE CUSTOMER IS IN THE DEALERSHIP WITH THE SPECIFIC RECALL PROBLEM AS IN MY CASE YESTERDAY. THAT IS THE MOST COMMON SENSE SAFE AND COST EFFECTIVE WAY TO HANDLE A SITUATION LIKE MINE. I AM VERY DISAPPOINTED THAT GM WOULD NOT AUTHORIZE A FIX RIGHT THEN (YESTERDAY) IT WOULD HAVE IN THE LONG RUN SAVED MONEY FOR EVERYONE AND IT WOULD HAVE BEEN COST AND SAFETY EFFECTIVE, IT'S A COMMON SENSE APPROACH THAT THE BEST MINDS AT GM OVERLOOKED. *TR