NHTSA Complaint #10604797 — 2014 FIAT 500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10604797
Vehicle 2014 FIAT 500
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 290 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I PURCHASED THE BRAND NEW VEHICLE JUNE 8, 2014 WITH 98 MILES ON IT FROM PREMIERE FIAT OF FREMONT. AFTER ONLY OWNING THE CAR FOR 4 DAYS, THE CHECK ENGINE LIGHT CAME ON JUNE 12, 2014. IT WAS TOWED TO THE NEILLO FIAT STUDIO IN SACRAMENTO WHERE THEY FIRST DETERMINED A BROKEN RELAY TO BE THE CAUSE OF THE LIGHT. AFTER TEST DRIVING THE CAR, THE LIGHT STILL CAME ON. THEN THEY DECIDED THE PROBLEM WAS A BROKEN O2 SENSOR. THEY ORDERED THE PART, AND REPLACED IT. THE LIGHT STILL CAME ON DURING A TEST DRIVE. AT THIS POINT, THEY NOW HAVE HAD THE CAR FOR OVER A WEEK WITH LITTER IDEA OF WHAT IS WRONG WITH IT. THE LAST UPDATE I RECEIVED WAS THAT THEY WERE WAITING FOR A PART TO COME IN SO THEY COULD TEST THE POWER CONTROL MODULE. THERE IS NO ETA FOR THIS. I HAVE BEEN IN CONTACT WITH CHRYSLER IN ORDER TO TRY TO SEE WHAT MY OPTIONS ARE, AS THIS CAR NOW SEEMS LIKE A LEMON AND UNSAFE TO DRIVE. THEY ARE PROVIDING LITTLE ASSISTANCE OTHER THAN CONTACTING THE STUDIO FOR UPDATES AND TRYING TO DETER ME FROM ASKING FOR A TRADE. THERE DOES SEEM TO BE SOMETHING VERY WRONG WITH THIS BRAND NEW VEHICLE, WHICH WAS PURCHASED IN GOOD FAITH AND ONLY DRIVEN FOR 4 DAYS. *TR

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