NHTSA Complaint #10604623 — 2006 BMW X5

I RECEIVED A LETTER FROM BMW REGARDING RECALL CAMPAIGN 13V-564 IN JANUARY. IN THAT LETTER, THEY INDICATED THAT THEY DID NOT HAVE PARTS AVAILABLE TO CONDUCT THE RECALL AND EXPECTED THE PARTS TO BE AVAILABLE IN MARCH, AT WHICH TIME THEY WOULD NOTIFY ME OF THE PARTS AVAILABILITY SO I COULD SCHEDULE A SERVICE APPOINTMENT WITH THE LOCAL DEALER. I HAVE CONTACTED THE LOCAL DEALER TWO TIMES (AFTER MARCH), THE SECOND TIME TODAY. AFTER A LESS THAN COMFORTING DISCUSSION WITH THE LOCAL DEALER, I CONTACTED BMW NORTH AMERICA TO DISCUSS THE ISSUE. BMW NORTH AMERICA INFORMED ME THAT THEY DO NOT HAVE THE REQUIRED PARTS AND WHEN THE PARTS ARE AVAILABLE, WILL BE SENDING OUT A SECOND LETTER. HOWEVER, THEY COULD NOT GIVE ME ANY IDEA AS TO WHEN THIS WOULD HAPPEN. SO, I SIT NOW, 6 MONTHS AFTER RECEIVING THEIR FIRST LETTER WITH NO IDEA AS TO WHEN THE PROBLEM WILL BE SOLVED. AND, BY THEY WAY, MY VEHICLE HAS BOTH THE AIR BAG WARNING LAMP ON THE CONSOLE AND THE "PASSENGER AIR BAG OFF" LAMP ILLUMINATED .... INDICATED THAT, AT A MINIMUM, THERE IS A PROBLEM WITH THE PASSENGER AIR BAG. BMW NEEDS TO SOLVE THIS PROBLEM QUICKLY. *TR