NHTSA Complaint #10604523 — 2001 DODGE RAM 3500 ENGINE

Complaint Details

ODI Number	10604523
Vehicle	2001 DODGE RAM 3500
Component	ENGINE
Date of Incident	February 4, 2012
Date Filed	June 19, 2014
Mileage	87,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MS

Consumer Description

TL* THE CONTACT OWNS A 2001 DODGE RAM 3500. THE CONTACT STATED THAT THE DASHBOARD DETERIORATED TO THE POINT THAT THE PLASTIC WAS WARPED AND CAVED INTO THE ELECTRICAL WIRING AND COMPONENTS INTERMITTENTLY, CAUSING THE INSTRUMENT PANEL TO FAIL SPORADICALLY. THE HEADLIGHTS WERE ALSO LOW AND THE CONTACT HAD ATTEMPT TO USE THE DIMMER TO NO AVAIL. ALSO, THE SERVICE ENGINE AND AIR BAG SENSOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE OXYGEN SENSOR WAS DEFECTIVE AND THAT THE DASHBOARD COULD BE REPLACED AT THE OWNERS EXPENSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000

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