NHTSA Complaint #10604277 — 2012 FORD FOCUS

ON-GOING PROBLEMS WITH THE TRANSMISSION. THE FIRST INCIDENT OCCURRED APPROXIMATELY ONE MONTH AFTER PURCHASE. I TOOK IT TO THE DEALER AND THEY TOLD ME THAT THE SHUDDERING/SHIFTING PROBLEMS THAT I WAS EXPERIENCING WERE "NORMAL" AND THAT THE VEHICLE NEEDED AN ADJUSTMENT PERIOD. I WAS TOLD THAT IT WOULD SMOOTH OUT ONCE IT GOT USED TO MY DRIVING PATTERN. THE PROBLEM CONTINUED AND I TOOK IT BACK SEVERAL TIMES TO THE DEALERSHIP. EACH TIME I WAS TOLD THAT THE CAR NEEDED TO GET USED TO MY ACCELERATION. DURING ONE OF THE VISITS THE DEALER DID REPLACE THE CLUTCH ASSEMBLY AND SEVERAL SEALS. THE VEHICLE SHUDDERS BADLY, ON TAKE OFF, AND HAS BOGGED DOWN TO THE POINT THAT I FEEL UNSAFE IN THE VEHICLE. I AM COMPLETELY DISAPPOINTED IN THIS VEHICLE. *TR