NHTSA Complaint #10599128 — 2014 CADILLAC CTS

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10599128
Vehicle	2014 CADILLAC CTS
Component	STRUCTURE
Date of Incident	May 15, 2014
Date Filed	June 18, 2014
Mileage	3,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

ORIGINAL WINDOW LABEL HAS GOVERNMENT 5 STAR RATING FOR FRONTAL CRASH AND ROLLOVER. THIS WAS IMPORTANT TO ME AS THIS WILL PROBABLY BE MY LAST CAR. LETTER DATED MAY 16, 2014 FROM GM CHANGED THE 5 STAR RATING TO NO RATING AT ALL. I'M SURE GM USED THE ORIGINAL WINDOW LABEL IN DETERMINING COST OF CAR AND DEALERS USED IT AS A SELLING POINT. THE COST WAS SUBSTANTIAL TO ME AND I MAY NOT HAVE BOUGHT IT AT ALL IF I HAD KNOWN CORRECT SAFETY RATING. I FEEL I WAS DECEIVED, LIED TO, AND MISLEAD. *TR

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