NHTSA Complaint #10599117 — 2009 FORD ESCAPE

I LIVE IN CANADA. FORD HAS THE INCORRECT ADDRESS FOR ME ON THEIR DATABASE OF RECALL ADDRESSES. ON THEIR ENVELOPE ADDRESS FIELD FOR ME THEY HAVE MISSPELLED MY LAST NAME BY TRUNCATING THE NAME TO ONLY ABOUT 5 CHARACTERS AND HAVE ALSO MISTYPED MY APARTMENT NUMBER BY ALSO TRUNCATING IT TO AN INCORRECT APARTMENT NUMBER. WHEN I CALLED FORD CANADA ABOUT THE INCORRECT ADDRESS INFORMATION THEY SAID IT HAD "NOTHING TO DO WITH FORD AND THAT WHO EVER IS PROVIDING THEM WITH ADDRESS INFO SHOULD BE CONTACTED BY ME". DOES THIS SEEM TO BE THE RIGHT WAY FOR FORD TO HANDLE THIS ? I ONLY RECEIVED THE RECALL NOTICE BECAUSE THE GOVERNMENT OF CANADA POST OFFICE FOUND MY REAL ADDRESS AND IN PEN CHANGED THE ADDRESS TO MY ACTUAL CORRECT ADDRESS. QUESTION: ARE MANY OTHER RECALL NOTICES NOT MAILED PROPERLY AND ARE MANY PEOPLE THEREFORE NOT RECEIVING IN THEIR MAIL RECALL NOTICES ? NOTE: I PUT IN NEW YORK FOR MY STATE AND ZIP OF 00000 SO THAT THIS WOULD GET THROUGH TO YOU. *TR