NHTSA Complaint #10599056 — 2005 TOYOTA SIENNA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10599056
Vehicle	2005 TOYOTA SIENNA
Component	STEERING
Date of Incident	June 17, 2014
Date Filed	June 18, 2014
Mileage	28,723 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

FIRST, I NOTICED SOME OIL STAINS ON MY DRIVE WAY, THEN I DROVE MY MINIVAN TO A LOCAL TOYOTA CAR DEALER FOR CHECK UP AND ROUTINE OIL CHANGE. NEXT DAY, I NOTICED A BIGGER OIL STAIN. ANYWAY, I HAD AN APPOINTMENT AND HAVE TO DRIVE MY MINIVAN TO MY DENTIST OFFICE, ON THE HIGHWAY, I SAW SMOKE CAME OUT OF MY FRONT HOOD. THEN, I DROVE IT TO THE SAME TOYOTA DEALER AFTERWARDS. IT WAS QUITE SCARY DRIVING AND SEEING SMOKE CAME OUT OF MY FRONT HOOD ESPECIALLY WITH MY YOUNG DAUGHTER ON BOARD TODAY. AT ONE MOMENT, I THOUGHT MY CAR WILL BE ON FIRE. ON THE PAPER, I WAS TOLD THAT MY LEAKING IS FROM RACK AND PINION STEERING SYSTEM. I CALLED TOYOTA CUSTOMER SERVICE, AND THE PERSON WHO ASSISTED ME STATE HIS SURPRISE OF THIS RACK AND PINION LEAKING FOR SUCH A LOW MILEAGE CAR. I WOULD LIKE TO FILE A MECHANICAL DAMAGE REPORT TOWARD TOYOTA DEFECTIVE PARTS. *TR

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